Thanks for purchasing our products (or subscribing to our services) at carriemelissajones.com or engageyouronlincommunity.com operated by Carrie Melissa Jones, LLC.

We offer a 14-day money-back guarantee for all online course purchases. If you have entered the course program and find it is not at all a fit for your needs, you are eligible for a full reimbursement within 14 calendar days of your purchase or the first date of the program launch (as in the case of a cohort program). We will ask for your feedback and reason for the refund before initiating the refund process. We reserve the right to suggest you stay in the program if it is in fact a good fit for you but you are experiencing limiting beliefs about your ability to complete it.

After the 14-day period, you will no longer be eligible for a refund. We encourage our customers to try the program in the first two weeks after their purchase to ensure it fits their needs.

If you have any additional questions or would like to request a refund, feel free to contact us at admin@carriemelissajones.com.